{"id":5900,"date":"2025-06-24T12:50:44","date_gmt":"2025-06-24T12:50:44","guid":{"rendered":"https:\/\/ullgo.com\/?page_id=5900"},"modified":"2026-11-14T06:39:02","modified_gmt":"2026-11-14T06:39:02","slug":"prepravni-politika","status":"publish","type":"page","link":"https:\/\/www.ullgo.com\/cz\/shipping-policy","title":{"rendered":"Z\u00e1sady dopravy"},"content":{"rendered":"<div>\n<p>Ka\u017ed\u00e1 objedn\u00e1vka ULLGO je doru\u010dena zdarma. Cena, kterou vid\u00edte na str\u00e1nce produktu, je cena, kterou zaplat\u00edte \u2014 \u017e\u00e1dn\u00e9 po\u0161tovn\u00e9 nav\u00edc p\u0159i dokon\u010den\u00ed objedn\u00e1vky, \u017e\u00e1dn\u00e1 minim\u00e1ln\u00ed objedn\u00e1vka. Zde je pops\u00e1no, jak doru\u010den\u00ed prob\u00edh\u00e1, jak dlouho trv\u00e1 a co d\u011blat, pokud se na cest\u011b n\u011bco pokaz\u00ed.<\/p>\n<h2>Kolik stoj\u00ed doprava?<\/h2>\n<p>Nic. Mezin\u00e1rodn\u00ed doprava je zdarma u ka\u017ed\u00e9 objedn\u00e1vky, do ka\u017ed\u00e9 zem\u011b v tabulce n\u00ed\u017ee.<\/p>\n<h2>Kdy bude moje objedn\u00e1vka odesl\u00e1na?<\/h2>\n<p>Objedn\u00e1vky bal\u00edme a p\u0159ed\u00e1v\u00e1me dopravci do 2\u20135 pracovn\u00edch dn\u016f. V den, kdy v\u00e1\u0161 bal\u00edk opust\u00ed sklad, obdr\u017e\u00edte e-mail s \u010d\u00edslem pro sledov\u00e1n\u00ed z\u00e1silky \u2014 objev\u00ed se tak\u00e9 ve va\u0161em \u00fa\u010dtu PayPal. Sledovat jej m\u016f\u017eete kdykoli na na\u0161\u00ed str\u00e1nce Track Your Order.<\/p>\n<h2>Jak dlouho trv\u00e1 doru\u010den\u00ed?<\/h2>\n<p>Z\u00e1le\u017e\u00ed na tom, kde \u017eijete. Toto jsou obvykl\u00e9 doby, kter\u00e9 pozorujeme, po\u010d\u00edtan\u00e9 ode dne, kdy bal\u00edk opust\u00ed n\u00e1\u0161 sklad:<\/p>\n<div>\n<div>\n<table border=\"1\" width=\"100%\">\n<tbody>\n<tr>\n<td><\/td>\n<td>Seznam zem\u00ed pro p\u0159epravu<\/td>\n<td>\n<div>Dodac\u00ed lh\u016fta<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td>Zem\u011b EU<\/td>\n<td>\n<div><\/div>\n<p>Rakousko, Belgie, Bulharsko, \u010cesk\u00e1 republika, Kypr,<br \/>D\u00e1nsko, Estonsko, Finsko, Francie,<br \/>N\u011bmecko, \u0158ecko, Ma\u010farsko, Irsko, It\u00e1lie, Loty\u0161sko,<br \/>Litva, Nizozemsko, Polsko, Portugalsko, Rumunsko,<br \/>Slovensko, Slovinsko, \u0160pan\u011blsko, \u0160v\u00e9dsko, Spojen\u00e9 kr\u00e1lovstv\u00ed,<\/p>\n<\/td>\n<td>\n<p>Da\u0148 a DPH v cen\u011b<\/p>\n<p>10-15 pracovn\u00edch dn\u016f<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div><\/div>\n<p>Severn\u00ed Amerika<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Spojen\u00e9 st\u00e1ty<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Da\u0148 a DPH v cen\u011b<\/p>\n<p>10-15 pracovn\u00edch dn\u016f<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div><\/div>\n<p>Severn\u00ed Amerika<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Kanada<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Da\u0148 a DPH vylou\u010deny<\/p>\n<p>10-15 pracovn\u00edch dn\u016f<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div><\/div>\n<p>Evropa, Oce\u00e1nie<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Rusko, Austr\u00e1lie, Nov\u00fd Z\u00e9land<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Da\u0148 a DPH vylou\u010deny<\/p>\n<p>10-15 dn\u00ed<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Asie<\/td>\n<td>Japonsko, Ji\u017en\u00ed Korea, Singapur<\/td>\n<td>\n<div><\/div>\n<p>Da\u0148 a DPH vylou\u010deny<\/p>\n<p>5-7 dn\u00ed<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div><\/div>\n<p>Ji\u017en\u00ed Amerika<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Braz\u00edlie, Chile, Peru, Kolumbie, Argentina<\/p>\n<\/td>\n<td>\n<div><\/div>\n<p>Da\u0148 a DPH vylou\u010deny<\/p>\n<p>20\u201340 pracovn\u00edch dn\u016f<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<h2>Kdo doru\u010duje moji objedn\u00e1vku?<\/h2>\n<p>Odes\u00edl\u00e1me prost\u0159ednictv\u00edm YunExpress, DHL, FedEx a UPS v z\u00e1vislosti na destinaci. V n\u011bkter\u00fdch zem\u00edch posledn\u00ed \u00fasek zaji\u0161\u0165uje va\u0161e m\u00edstn\u00ed po\u0161tovn\u00ed slu\u017eba \u2014 va\u0161e \u010d\u00edslo pro sledov\u00e1n\u00ed z\u00e1silky tam funguje i nad\u00e1le.<\/p>\n<h2>Dan\u011b a cla<\/h2>\n<p>Pro Evropskou unii, Spojen\u00e9 kr\u00e1lovstv\u00ed a Spojen\u00e9 st\u00e1ty jsou dan\u011b ji\u017e zahrnuty, jak je uvedeno v tabulce \u2014 p\u0159i doru\u010den\u00ed z\u00e1silky nen\u00ed t\u0159eba nic dopl\u00e1cet.<\/p>\n<p>Pro regiony ozna\u010den\u00e9 \u201cTAX &amp; VAT Excluded\u201d m\u016f\u017ee va\u0161e zem\u011b p\u0159i doru\u010den\u00ed \u00fa\u010dtovat dovozn\u00ed da\u0148 nebo clo. Tyto poplatky stanovuje va\u0161e celn\u00ed spr\u00e1va, nikoli my, a nem\u016f\u017eeme jejich v\u00fd\u0161i p\u0159edpov\u011bd\u011bt. Pokud si nejste jisti, jak to funguje ve va\u0161\u00ed zemi, napi\u0161te n\u00e1m p\u0159ed objedn\u00e1n\u00edm e-mail a sd\u011bl\u00edme v\u00e1m, co u va\u0161\u00ed zem\u011b obvykle vid\u00edme.<\/p>\n<h2>Co kdy\u017e bal\u00edk doraz\u00ed po\u0161kozen\u00fd \u2014 nebo nedoraz\u00ed v\u016fbec?<\/h2>\n<p>Pokud je n\u011bco po\u0161kozeno nebo chyb\u00ed, uschovejte vn\u011bj\u0161\u00ed obal a po\u0161lete n\u00e1m fotografie na support@ullgo.com do 20 dn\u016f od doru\u010den\u00ed. Obal je d\u016fkaz \u2014 s n\u00edm m\u016f\u017eeme uplatnit reklamaci u p\u0159epravce a zajistit v\u00e1m n\u00e1hradu nebo vr\u00e1cen\u00ed pen\u011bz.<\/p>\n<p>Pokud sledov\u00e1n\u00ed z\u00e1silky uv\u00e1d\u00ed \u201cdoru\u010deno\u201d, ale nic nem\u00e1te v rukou, nejprve se obra\u0165te na svou m\u00edstn\u00ed po\u0161tu a sousedy \u2014 v\u011bt\u0161ina bal\u00edk\u016f se tam objev\u00ed. St\u00e1le nic? Napi\u0161te n\u00e1m e-mail a my za v\u00e1s otev\u0159eme \u0161et\u0159en\u00ed u p\u0159epravce.<\/p>\n<p>Cokoli dal\u0161\u00edho, sta\u010d\u00ed se zeptat: support@ullgo.com \u2014 \u010dte to \u010dlov\u011bk, ne robot.<\/p>\n<\/div>\n<p class=\"lead text-center\" style=\"text-align: left;\"><\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Z\u00e1sady dopravy ULLGO \u2014 bezplatn\u00e9 doru\u010den\u00ed po cel\u00e9m sv\u011bt\u011b, dodac\u00ed lh\u016fty, sledov\u00e1n\u00ed objedn\u00e1vek a informace o clech a dovozu.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5900","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/pages\/5900","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/comments?post=5900"}],"version-history":[{"count":6,"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/pages\/5900\/revisions"}],"predecessor-version":[{"id":19427,"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/pages\/5900\/revisions\/19427"}],"wp:attachment":[{"href":"https:\/\/www.ullgo.com\/cz\/wp-json\/wp\/v2\/media?parent=5900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}