{"id":5912,"date":"2025-06-24T13:04:03","date_gmt":"2025-06-24T13:04:03","guid":{"rendered":"https:\/\/ullgo.com\/?page_id=5912"},"modified":"2025-06-28T04:23:53","modified_gmt":"2025-06-28T04:23:53","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/www.ullgo.com\/fr\/refund-and-return-policy","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<header>\n<div>\n<h1 class=\"klb-page-title\">Politique de remboursement et de retour<\/h1>\n<p>&nbsp;<\/p>\n<p><strong>Conditions de retour :<\/strong><\/p>\n<p>Si le produit pr\u00e9sente des probl\u00e8mes techniques insolubles, veuillez envoyer un e-mail&nbsp;<a href=\"mailto:support@ullgo.com\" target=\"_blank\" rel=\"noopener\">support@ullgo.com<\/a>&nbsp;dans les 12 mois (sous r\u00e9serve de la date de livraison indiqu\u00e9e par le transporteur) suivant la r\u00e9ception du produit pour obtenir des instructions sur la mani\u00e8re de le retourner pour un remboursement int\u00e9gral, un \u00e9change ou une r\u00e9paration. Nos produits b\u00e9n\u00e9ficient d\u2019un d\u00e9lai de retour de 30 jours et d\u2019un service de maintenance gratuit pendant 12 mois.<\/p>\n<p><strong>Remarque :&nbsp;<\/strong>Pour les commandes de plus de 30 jours, nous n\u2019offrons pas de service de remboursement.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Adresse de retour :<\/strong><\/p>\n<p><strong>Remarque :&nbsp;<\/strong>Les produits doivent \u00eatre retourn\u00e9s \u00e0 notre entrep\u00f4t d\u00e9sign\u00e9. Nous ne proc\u00e9derons \u00e0 aucun remboursement si vous renvoyez le produit \u00e0 un autre endroit sans autorisation. Veuillez donc nous contacter avant de pr\u00e9parer un retour ou un \u00e9change du produit.<\/p>\n<p>Veuillez nous CONTACTER pour obtenir l\u2019adresse de retour avant de renvoyer le colis.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Frais de retour :<\/strong>&nbsp;Les frais de retour du produit sont \u00e0 la charge de l\u2019acheteur.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>D\u00e9lai de remboursement :<\/strong><br>Si vous avez besoin d\u2019un remboursement, nous le traiterons dans les 7 jours ouvrables suivant la r\u00e9ception de votre produit retourn\u00e9, et nous vous rembourserons sur votre compte de paiement d\u2019origine. Veuillez rester en contact avec nous.<br>Si vous avez besoin de remplacer le produit, nous confirmerons l\u2019adresse avec vous apr\u00e8s r\u00e9ception du retour, et vous enverrons un produit neuf sous 2 \u00e0 3 jours ouvrables, sans frais suppl\u00e9mentaires \u00e0 votre charge.<\/p>\n<p><strong>Autres frais<\/strong>: Il n\u2019y a pas d\u2019autres frais.<\/p>\n<\/div>\n<\/header>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<div class=\"banner has-hover has-parallax\" id=\"banner-241559356\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" data-parallax=\"-3\" data-parallax-container=\".banner\" data-parallax-background>\n                                                \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>               <div id=\"text-box-1774504607\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                     <div data-animate=\"flipInX\">           <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h1>POLITIQUE DE REMBOURSEMENT ET DE RETOUR<\/h1>\n<p>___<br \/>\n<div class=\"social-icons share-icons share-row relative\" ><a href=\"whatsapp:\/\/send?text=Refund%20and%20Return%20Policy - https:\/\/www.ullgo.com\/fr\/refund-and-return-policy\" data-action=\"share\/whatsapp\/share\" class=\"icon button circle is-outline tooltip whatsapp show-for-medium\" title=\"Partager sur WhatsApp\" aria-label=\"Partager sur WhatsApp\"><i class=\"icon-whatsapp\" aria-hidden=\"true\"><\/i><\/a><a href=\"https:\/\/www.facebook.com\/sharer.php?u=https:\/\/www.ullgo.com\/fr\/refund-and-return-policy\" data-label=\"Facebook\" onclick=\"window.open(this.href,this.title,'width=500,height=500,top=300px,left=300px'); 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return false;\" target=\"_blank\" class=\"icon button circle is-outline tooltip pinterest\" title=\"Epingler sur Pinterest\" aria-label=\"Epingler sur Pinterest\" rel=\"noopener nofollow\"><i class=\"icon-pinterest\" aria-hidden=\"true\"><\/i><\/a><a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&url=https:\/\/www.ullgo.com\/fr\/refund-and-return-policy&title=Refund%20and%20Return%20Policy\" onclick=\"window.open(this.href,this.title,'width=500,height=500,top=300px,left=300px'); return false;\" target=\"_blank\" class=\"icon button circle is-outline tooltip linkedin\" title=\"Partager sur LinkedIn\" aria-label=\"Partager sur LinkedIn\" rel=\"noopener nofollow\"><i class=\"icon-linkedin\" aria-hidden=\"true\"><\/i><\/a><\/div>\n              <\/div>\n           <\/div>\n       <\/div>                     \n<style>\n#text-box-1774504607 {\n  width: 60%;\n}\n#text-box-1774504607 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1774504607 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n         <\/div>\n      <\/div>\n\n            \n<style>\n#banner-241559356 {\n  padding-top: 300px;\n}\n<\/style>\n  <\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"0","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-5912","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ullgo.com\/fr\/wp-json\/wp\/v2\/pages\/5912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ullgo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ullgo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ullgo.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ullgo.com\/fr\/wp-json\/wp\/v2\/comments?post=5912"}],"version-history":[{"count":0,"href":"https:\/\/www.ullgo.com\/fr\/wp-json\/wp\/v2\/pages\/5912\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ullgo.com\/fr\/wp-json\/wp\/v2\/media?parent=5912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}