{"id":6026,"date":"2025-06-25T03:10:08","date_gmt":"2025-06-25T03:10:08","guid":{"rendered":"https:\/\/ullgo.com\/?page_id=6026"},"modified":"2025-07-04T03:21:16","modified_gmt":"2025-07-04T03:21:16","slug":"veelgestelde-vragen","status":"publish","type":"page","link":"https:\/\/www.ullgo.com\/nl\/faqs","title":{"rendered":"Veelgestelde vragen"},"content":{"rendered":"<div class=\"row\"  id=\"row-1841127341\">\n\n\n\t<div id=\"col-550972030\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >V. Hoe en wanneer word ik betaald?<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p><strong>Lees onze FAQ voordat u ons een bericht stuurt.<\/strong><\/p>\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-4083524421\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4083524421-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-method-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-4083524421-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Welke betaalmethoden accepteert u?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4083524421-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4083524421-label\">\n\t\t\t\n\n<p><em>Momenteel accepteren we betalingen via PayPal en cryptocurrency. U kunt uw voorkeursbetaalmethode kiezen.<\/em><\/p>\n<p><em>Heeft u vragen over het betalen van uw bestelling? Neem dan gerust contact met ons op via e-mail. <strong>support@ullgo.com<\/strong>.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1150776340\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1150776340-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-for-order-processing-after-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-1150776340-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Hoe lang duurt de orderverwerking na betaling?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1150776340-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1150776340-label\">\n\t\t\t\n\n<p><em>Over het algemeen duurt het ongeveer 1-3 werkdagen om uw bestelling te verwerken na betaling. U kunt de gedetailleerde verzendvoorwaarden bekijken.\u00a0<a href=\"..\/shipping-policy\">hier<\/a>.<\/em><\/p>\n<p><em>Neem contact met ons op als u het dringend nodig heeft of speciale verzendvereisten heeft.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-332361853\" class=\"accordion-item\">\n\t\t<a id=\"accordion-332361853-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-carrier-for-free-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-332361853-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Welke vervoerder wordt gebruikt voor gratis verzending?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-332361853-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-332361853-label\">\n\t\t\t\n\n<p>Over het algemeen varieert de verzendmethode per land en product. U kunt de \"Geschatte leveringsdagen\" vinden onder de knop \"Toevoegen aan winkelwagen\" op de productpagina.<\/p>\n<p>Voor details verwijzen wij u naar ons verzendbeleid.\u00a0<strong><em><a href=\"..\/shipping-policy\">hier<\/a>,<\/em><\/strong> of neem contact met ons op via\u00a0<strong>Live Chat<\/strong>\u00a0rechtsonder op de websitepagina of per e-mail:\u00a0<a href=\"mailto:support@ullgo.com\">support@ullgo.com<\/a><\/p>\n<p>We bieden ook versnelde verzending als optie om de klantenservice te verbeteren, maar dit is niet gratis. Neem contact met ons op als u hier behoefte aan heeft.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3944490634\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3944490634-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-you-offer-online-tracking-number-for-shipment?\" aria-expanded=\"false\" aria-controls=\"accordion-3944490634-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Biedt u een online trackingnummer voor verzending?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3944490634-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3944490634-label\">\n\t\t\t\n\n<div class=\"ea-card sp-ea-single ea-expand\">\n<div id=\"collapse65473\" class=\"sp-collapse spcollapse show\" role=\"region\" data-parent=\"#sp-ea-6547\" aria-labelledby=\"ea-header-65473\">\n<div class=\"ea-body\">\n<p>Ja, dat doen we. Alle bestellingen worden verzonden met een trackingnummer voor online tracking.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2938050259\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2938050259-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-the-listing-price-include-vat-or-customs-tax?\" aria-expanded=\"false\" aria-controls=\"accordion-2938050259-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is de vermelde prijs inclusief btw of douanerechten?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2938050259-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2938050259-label\">\n\t\t\t\n\n<div class=\"ea-card sp-ea-single ea-expand\">\n<div id=\"collapse65474\" class=\"sp-collapse spcollapse show\" role=\"region\" data-parent=\"#sp-ea-6547\" aria-labelledby=\"ea-header-65474\">\n<div class=\"ea-body\">\n<p>Nee, de douanerechten en btw moeten aan uw kant worden betaald. Wij zijn niet verantwoordelijk voor de douaneafhandeling. Maar we kunnen de waarde van de door u bestelde goederen aangeven zoals u wenst. Laat een notitie achter op de afrekenpagina of laat het ons weten via Live Chat of e-mail, zoals u op onze website kunt zien.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-595710897\" class=\"accordion-item\">\n\t\t<a id=\"accordion-595710897-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-product-warranty?\" aria-expanded=\"false\" aria-controls=\"accordion-595710897-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Biedt u productgarantie?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-595710897-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-595710897-label\">\n\t\t\t\n\n<div class=\"ea-card sp-ea-single ea-expand\">\n<div id=\"collapse65475\" class=\"sp-collapse spcollapse show\" role=\"region\" data-parent=\"#sp-ea-6547\" aria-labelledby=\"ea-header-65475\">\n<div class=\"ea-body\">\n<p>Ja, we bieden 12 maanden garantie op al onze producten. Raadpleeg ons garantiebeleid.\u00a0<em><strong><a href=\"..\/warranty-policy\">hier<\/a>.<\/strong><\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ea-card  sp-ea-single\">\n<h3 class=\"ea-header\">\u00a0<\/h3>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1172131523\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1172131523-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-to-do-if-not-satisfied-with-my-purcharse?\" aria-expanded=\"false\" aria-controls=\"accordion-1172131523-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Wat te doen als ik niet tevreden ben met mijn aankoop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1172131523-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1172131523-label\">\n\t\t\t\n\n<p>Eerlijk gezegd streven we ernaar onze klanten tevreden te stellen met onze producten en service. Maar als u een defect artikel ontvangt of het wilt retourneren voor een terugbetaling, raadpleeg dan ons retour- en terugbetalingsbeleid.\u00a0<em><strong><a href=\"..\/refund-and-return-policy\">hier<\/a><\/strong><\/em>.<\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1796190739\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Stuur ons een e-mail<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n\t<div id=\"text-323385162\" class=\"text hide-for-medium\">\n\t\t\n\n<p>\u00a0Voor samenwerking of groothandelsvragen kunt u het bovenstaande formulier invullen.<\/p>\n\t\t\t<\/div>\n\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5896-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"5896\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/nl\/wp-json\/wp\/v2\/pages\/6026#wpcf7-f5896-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/nl\/wp-json\/wp\/v2\/pages\/6026#wpcf7-f5896-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"5896\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5896-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Uw naam<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Uw e-mailadres<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Onderwerp<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Uw bericht (optioneel)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LeBim4rAAAAAOuzldOem4clYt0Sidec8rgUJfQm\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LeBim4rAAAAAOuzldOem4clYt0Sidec8rgUJfQm\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Verzenden\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"nl\"\/><\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1956422573\" class=\"gap-element clearfix\" style=\"display:block; 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