Shipping

The countries we can currently send to include the United States, the European Union, Russia, Singapore, Australia, New Zealand, Japan, and South America. Customers in other countries please consult online customer service.

Shipping cost: We offer Free international shipping as standard 

Tax: Tax & VAT Excluded

Order processing time: 2-5 working days

Shipping time:

Shipping Partners

We currently maintain cooperative relationships with Yunexpress, DHL, Fedex and UPS. Our commitment to our customers is to assure the delivery reaches its destination in the quickest manner with the lowest cost.

Shipp Details
After the package is sent, you will receive an email with shipping information.
At the same time, we will also provide you with a Logistics tracking number through paypal.

Of course, you can also enter the logistics tracking number to query logistics information through the logistics website:

DHL:https://www.dhl.de/en/privatkunden.html

FEDEX:https://www.fedex.com/English

UPS:https://www.ups.com

Yunexpress:https://www.yunexpress.com

Errors & Omissions for Transportation

We do our best to ensure that the goods arrive the customers safely.
If you find any omissions or damages during the receipt, please keep the outer packaging in time and contact us via email (support@ullgo.com) or messenger and provide us with evidence.
If the logistics information shows the receipt, but you did not get your product, please contact your local logistics service provider (local post) in time. And provide us with the corresponding evidence, and we will make an inquiry for you.
All claims for loss, damage or delay must be filed within twenty (20) days following the date of delivery or the date on which delivery should have occurred .
Under normal circumstances, we will provide you with a solution within 60 days.

Taxes and Duties
The seller will be responsible for paying taxes and VAT. 

Once the parcel reaches its destination country that your order may be subject to customs or import duties that are charged .

According to laws and regulations, these fees need to be paid by the recipient,  and we cannot control the specific amount, as customs policies and import duties vary widely from country to country. Customs duty is charged as a percentage of the total value of the goods. The specific ratio will vary according to the policy of the country being sent.

Generally we can try to reduce the declared value of the package to avoid high taxes and vat, please contact us if you have questions about it.

If you have other questions, please be sure to contact us：support@ullgo.com